Return and Refund Policy – The Main Sale

At The Main Sale, we want you to be fully satisfied with your purchase. If for any reason you are not, our return and refund policy is designed to make the process clear and simple.

Returns

• You may request a return within 30 days of receiving your order.

• To be eligible, the item must be unused, in the same condition you received it, and in its original packaging.

• Certain products, such as intimate items, perishable goods, or customized products, are not eligible for return.

Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed back to your original method of payment within 7–10 business days.

• Shipping fees are non-refundable. If the product was delivered with free shipping, the actual shipping cost may be deducted from your refund.

Exchanges

• We only replace items if they are defective, damaged, or incorrect.

• If you need to exchange it for the same item, contact us at support@themainsale.shop before sending your product back.

Return Shipping

• Customers are responsible for paying their own return shipping costs unless the item was defective or incorrect.

• We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Late or Missing Refunds

• If you haven’t received your refund yet, first check your bank account again.

• Then contact your credit card company or bank, as it may take some time before your refund is officially posted.

• If you have done all of this and still have not received your refund, please contact us at support@themainsale.shop.